FAQ
Shipping
Domestic Shipping
Within the shadowy realm of the Underground Abode, we extend our reach beyond the confines of our dark sanctuary, offering to deliver our artifacts of horror directly to your doorstep. Our domestic shipping service is cloaked in secrecy and efficiency, ensuring that the items imbued with the essence of night traverse the mundane world unnoticed, arriving safely at their destined shelter.
Once your selection has been made and the malfeasant tender exchanged, your package embarks on a journey through the shadows. Allow a span of haunted nights for your parcel to materialize within your realm, as even items of darkness must navigate the mortal constraints of time and space.
Rest assured, each package is bound with spells of protection to ensure that no prying eyes or unwelcome spirits intercept your treasures. The darkness you've summoned will be delivered to you, and you alone
International Shipping
Venturing beyond the veil, the Underground Abode is pleased to extend its reach to the furthest corners of the earth, offering international shipping to those who dwell in lands afar. Our artifacts, steeped in shadow and mystery, are carefully encased and dispatched, ready to traverse oceans and cross borders to find sanctuary with you.
Embrace patience, as these parcels of darkness embark on a longer voyage, guided by the moon and shrouded in the mists of the unknown. The journey across continents and through customs is a complex ritual, and while our spells ensure their protection, the passage of time is dictated by forces beyond even our control.
Be advised, international disciples of the dark arts, that additional charges in the form of duties and taxes may be levied by your realm. These are beyond our influence and must be borne by the receiver, as the price of summoning such treasures across great distances.
Await the arrival of your dark bounty with anticipation, for soon you will hold a piece of the darkness, no matter where on this mortal coil you reside.
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Returns
How to Return
Beneath the cloak of darkness, within the hallowed grounds of our abode, every transaction seals a pact that cannot be undone. Here, in the shadowy nexus of horror and trade, all sales are eternally final. Once you exchange your money for relics of dread, there is no turning back—the item becomes a part of your destiny, intertwined with your soul. Consider each purchase a binding agreement with the unseen forces that govern our realm, for in this domain of darkness, every choice carries weight beyond the mortal coil. Shop with caution, for the consequences of your acquisitions will follow you beyond the grave.
Damaged or Incorrect Items
In the rare event that an artifact from our collection arrives bearing scars not of its haunted past but from its journey to you, worry not. We stand behind the cursed objects we procure. Should you find your item damaged, we will navigate the shadows to make it right. Depending on the whispers of availability from beyond, we will offer to replace the item with one of equal darkness or refund your money, allowing the spirits to rest once more. Contact us through the veil, and we will ensure the balance of horror and satisfaction is restored.
Exchanges
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In the Underground Abode, we understand that even in the realm of darkness, one might seek a different shade of terror. Therefore, we are always open to exchanges, allowing you to trade in your current artifacts of horror for others that whisper more sweetly to your soul.
Be advised, all transactions seeking the exchange of terror for terror must be conducted through the ancient ritual of mail. Each item must make the journey back to us or be presented in person, so it may be reabsorbed into the darkness from whence it came before a new artifact is released to you.
Choose wisely, for each piece holds power, and in the exchange, you may find yourself closer to the heart of the darkness that binds us all.
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Malfeasant Tender
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Malfeasant tender, crafted with the rarest parchment and imbued with secrets that defy mortal comprehension.
Within each Malfeasant tender, two souls are bound, their ethereal essence entwined with the very fibers of the paper. Their cries, a haunting melody of the damned, echo through the underground market, their presence felt by those who dare to trade in the currency of the spectral realm.
The exchange rate of the Malfeasant tender is a one for one exchange rate. Only those who seek to purchase goods of $40 or more may wield the power of the Malfeasant tender, their value enforced by the spectral exchange office guardians that lurk in every shadows.
The Sovereigns, shimmering coins adorned with there own iconic characters essence. With an exchange rate of one to one, each soverign has one soul of the damned confined with it it. Their magical resonance felt by those who dare to barter with the dark forces that govern the market.